Terms and Conditions iwallet99

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between iwallet99 and every individual who accesses or uses our platform, whether through the official website, mobile app, or any other channel provided by iwallet99.

By accessing the iwallet99 platform, you acknowledge that you have read and fully understood these Terms. If you do not agree with any part of these Terms, you are requested not to use our platform. Continued use following any amendment to these Terms constitutes your acceptance of those amendments.

These Terms should be read together with the Privacy Policy and Responsible Gaming Policy us, which forms part of the overall agreement between you and iwallet99.

2 Account Eligibility

To register and use the iwallet99 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Be an individual with full legal capacity to enter into a binding agreement.
• Not located in a jurisdiction that prohibits online entertainment activities.
• Act on your own behalf and not on behalf of any third party.
• Never previously banned or blocked from using any iwallet99 platform.
• Not enrolled in any active self-exclusion programme.

3 Registration & Identity Verification (KYC)

All information provided during registration must be accurate, complete, and up to date. Users are fully responsible for ensuring the validity of their registered personal details, including full name, ID number, email address, and mobile number.

Iwallet99 implements a Know Your Customer (KYC) process as part of our commitment to security and compliance. You may be asked to submit the following identity verification documents:

• Malaysian Identity Card (MyKad) or valid passport.
• Proof of current address (bank statement or utility bill not older than three months).
• Additional documents may be requested based on case assessment requirements.

Each user is only permitted to hold one active account at any one time. Holding multiple accounts — whether under different names, email addresses, phone numbers, or devices — is a serious violation of our terms and may result in the closure of all associated accounts.

Account passwords are the exclusive responsibility of the user. iwallet99 will not be held liable for any losses arising from unauthorized access resulting from the user's negligence in safeguarding their password.

4 Deposits & Withdrawals

Iwallet99 supports a range of Malaysian local payment methods including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, and other methods available at the time. All deposits are processed automatically and credited to your account within seconds of successful payment confirmation.

The terms relating to deposits and withdrawals are as follows:

• The minimum deposit is as specified on the platform's deposit page and may vary depending on the chosen payment method.
• All withdrawals must be made to a bank account registered under the same name as the iwallet99 account.
• Standard withdrawals are processed within 5 to 15 minutes depending on your VIP level and chosen payment method.
• Iwallet99 reserves the right to request additional verification before processing withdrawals that exceed certain limits.
• All transactions must use legitimate funds and must not be proceeds from any unlawful activity.
• Any attempt to process payments using cards or accounts not belonging to the user is strictly prohibited.

5 Bonus & Promotions

Iwallet99 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and special VIP member promotions. All bonuses are subject to the specific terms and rules stated on their respective promotion pages.

• Each bonus carries a wagering requirement (rollover) that must be fulfilled before a withdrawal is permitted.
• Bonuses may only be claimed once per promotion unless stated otherwise.
• Iwallet99 reserves the right to void bonuses suspected of being obtained through illegitimate means or system abuse.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• The validity period of each bonus is as stated in the respective promotion terms.
• Using multiple accounts to claim the same bonus is prohibited and will result in the cancellation of all related claims.

Iwallet99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any such changes will not affect bonuses that have been legitimately claimed before the effective date of the change.

6 Game Rules

All games offered on the iwallet99 platform use independently certified random number generators (RNG) to ensure fairness and transparency. The outcome of each game is final and cannot be disputed once the round has ended.

• Users are responsible for understanding the rules of each game before playing.
• The use of automation software, bots, or any third-party tools to assist gameplay is strictly prohibited.
• Any attempt to exploit system bugs or platform vulnerabilities must be reported to customer support — not exploited for personal gain.
• Iwallet99 reserves the right to void any bets or wins obtained through system exploitation or technical errors.
• Collusion between players to manipulate the system, including in Live Casino games, is a serious violation of these terms.

7 User Responsibilities

As an iwallet99 platform user, you agree to comply with all of the following responsibilities at all times:

• Provide accurate and truthful information during registration and throughout the KYC process.
• Keep your account login credentials and password secure at all times.
• Report immediately to customer support if you suspect your account has been accessed without authorization.
• Not using the platform for money laundering or any other unlawful activity.
• Not interfering with, damaging, or attempting to hack the technical infrastructure of the iwallet99 platform.
• Comply with all applicable laws and regulations in your area.
• Be fully responsible for all activities carried out through your account.

Users who fail to comply with these responsibilities may face account suspension or closure, and in serious cases, appropriate legal action.

8 Privacy & Data Security

Iwallet99 takes the protection of users' personal data seriously. All information you share with us is collected, stored, and processed in accordance with our Privacy Policy, which can be found at Privacy Policy page.

• All data is transmitted via 256-bit SSL encryption to prevent unauthorised access during transfer.
• Your personal data will not be sold or shared with third parties without your consent, except as stated in our Privacy Policy.
• Iwallet99 maintains transaction logs and account activity records for security and regulatory compliance purposes.
• You have the right to request access to your personal data held by iwallet99 through our customer support channels.

9 Account Suspension & Closure

Iwallet99 reserves the right to suspend or close a user's account at any time for reasons including but not limited to:

• Violation of any provision within these Terms and Conditions.
• Confirmation that the user does not meet the platform's eligibility requirements.
• Fraud, attempted fraud, or any activity that raises suspicion.
• Using multiple accounts or sharing an account with another individual.
• Attempted money laundering or suspicious financial activity.
• Request by relevant authorities.

Users may also close their own account at any time by contacting the iwallet99 customer support team. Valid balances in the account will be returned in accordance with standard withdrawal procedures, subject to the completion of all applicable active conditions.

10 Liability Limit

The iwallet99 platform is provided on an "as is" basis. While we strive to ensure a smooth and uninterrupted service, we do not guarantee that the platform will be free from technical errors, service disruptions, or unexpected downtime.

• Iwallet99 is not responsible for any losses arising from technical disruptions or system downtime beyond our control.
• Game results that have been completed and confirmed by the system are final and cannot be reversed on technical grounds unless there is clear evidence of a system bug that affected the outcome.
• Iwallet99 is not liable for any losses arising from a user's financial decisions in using this entertainment platform.
• Iwallet99's maximum liability to any user is limited to the net deposit amount made by that user within the 30 days preceding the claim.

11 Responsible Gaming

Iwallet99 is committed to responsible gaming practices. We provide a range of self-control tools to help users manage their gaming activity in a healthy way:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Session Time Limit: Limit your playing time per session to maintain a healthy balance.
• Temporary Pause: Temporarily suspend access to your account for a set period if you need a break.
• Self-Exclusion: Option to permanently self-exclude from the platform if needed.

We encourage all users to play responsibly and seek professional help if gaming activity is affecting your daily life. More information is available at Responsible Gaming page us.

12 Terms Amendment

Iwallet99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon being posted on the platform.

Users will be notified of material amendments via in-account notifications or registered email. Continued use of the platform after amendments are posted constitutes your agreement to be bound by the latest version of the Terms.

It is the user's responsibility to review this page regularly to stay informed of the currently applicable Terms and Conditions. The date of the most recent revision is always displayed at the top of this document.