Your privacy is our priority. This document clearly explains how iwallet99 collects, uses, stores, and protects your personal data as a user of our platform. We are committed to keeping your information safe and handled with full responsibility.
Six core principles that shape how iwallet99 handles users' personal data
All your personal and financial information is transmitted and stored using 256-bit SSL encryption. No unauthorised third party can access your information during transmission.
Iwallet99 does not sell, rent, or disclose your personal data to third parties for marketing purposes. Your data is used solely for platform operations and service improvements.
You have the full right to access, correct, transfer, or request deletion of your personal data. Contact our support team to submit any data-related request.
Your data is stored on secured servers protected by strict access controls, multi-layered firewalls, and continuous security monitoring 24 hours a day, 7 days a week.
The iwallet99 Privacy Policy is built in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards to ensure full compliance.
We will clearly notify you of any material changes to this Privacy Policy via in-account notifications or registered email, well before the changes take effect.
Important Note: By using the iwallet99 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform. This Policy should be read together with Terms and Conditions iwallet99.
Iwallet99 ("we", "Platform") respects the privacy of every user and is committed to protecting the personal information you share with us. This Privacy Policy explains our practices for collecting, using, disclosing, and safeguarding your personal data when you use the iwallet99 platform, including the official website, mobile app, and all related services.
We take seriously the trust you place in us when sharing personal information. Every decision regarding data handling is made with your security and best interests as a platform user in Malaysia as our top priority.
This policy applies to all iwallet99 users regardless of whether you access the platform via mobile device, personal computer, or any other supported device.
Iwallet99 collects various types of information depending on how you interact with our platform. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth, gender | Required (KYC) |
| Contact Information | Email address, mobile phone number, residential address | Required |
| Financial Information | Bank account number, bank name, deposit and withdrawal transaction history | Required (payment) |
| Technical Data | IP address, device type, operating system, web browser, cookie data | Automatic |
| Usage Data | Game history, betting records, login timestamps, account activity | Automatic |
| Verification Documents | MyKad copy, bank statement, proof of address for the KYC process | Upon request |
We only collect data that is strictly necessary for the stated purposes. Information irrelevant to platform operations will not be requested from you.
Iwallet99 collects your personal data through the following channels:
Note: You are not required to provide all requested information, but failing to do so may restrict access to certain platform features or delay your account verification process.
The personal data we collect is used solely for the following purposes:
Iwallet99 will not use your data for any purpose other than those stated above without first obtaining your consent.
Iwallet99 does not sell or rent your personal data to any third party. However, in certain situations, we may share your information with the following parties:
All third parties we engage with are required to comply with data protection standards equal to or higher than iwallet99's internal standards.
Iwallet99 uses cookies and similar tracking technologies to enhance the user experience and collect platform analytics data. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect specific features of the iwallet99 platform.
The security of your data is an absolute priority for iwallet99. We implement a range of technical and organisational security measures to protect your information from unauthorised access, disclosure, alteration, or destruction:
Your personal data is retained for as long as necessary to fulfil the purposes stated in this Policy, or as required by applicable law. Once the retention period ends, data will be securely deleted or anonymised.
Retention Period: Active account data is retained for the duration of the account and up to 5 years after account closure for legal compliance and financial audit purposes, in line with Malaysia's PDPA requirements.
As an iwallet99 user subject to Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data.
You may request deletion of your data under certain circumstances, subject to our legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format for portability.
You may request restriction of data processing in specific situations provided for by law.
To submit any request related to the above rights, please contact the iwallet99 customer support team. We will process your request within 30 business days from the date of receipt.
The iwallet99 platform is strictly for individuals aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
If we find that a child's personal data has been collected without valid age verification, we will immediately delete the information and close the relevant account. Parents or guardians who discover that their child has registered on our platform are requested to contact our customer support team immediately.
The iwallet99 platform may contain links or integrations with third-party services such as game providers, payment processors, and communication platforms. The iwallet99 Privacy Policy does not apply to these third-party websites or services.
We encourage you to read the Privacy Policy of each third party you interact with separately. iwallet99 is not responsible for the privacy practices or content of any third-party websites you may access through our platform.
Iwallet99 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any material amendments will be communicated to users via in-account notifications or registered email at least 14 days before the effective date.
The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. Your continued use of the iwallet99 platform following any amendments constitutes your acceptance of the updated Policy.
We encourage you to review this page from time to time to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer team through the following channels:
Response Time: Our team will respond to all privacy-related enquiries within 3 business days. Formal requests relating to data rights will be processed within 30 business days from the date a complete request is received.
Your privacy and security are our priority. Register your account for free today and enjoy a safe, transparent, and responsible online entertainment experience alongside the hundreds of thousands of Malaysian players who already trust iwallet99.
256-bit SSL Encryption | PDPA Malaysia Compliant | Age Limit 18+